Flexible Support & Visibility
FAQ Plans & Pricing
Free help remains available. Optional priority support and promotional placements can be configured, priced and managed by the administrator.
Standard Question Submission
Free
Submit a question for normal editorial review. Response time depends on volume and the nature of the request.
- For: Everyone
- Service: Standard queue
- Target: No guaranteed response time
Priority Community Support Request
$25.00
Priority review for an eligible non-emergency website, event or participation question.
- For: Residents and community organizations
- Service: Priority queue
- Target: Target response within 2 business days
Featured Business FAQ Placement
$75.00
A reviewed and approved business FAQ or resource answer featured within a relevant category for the selected campaign period.
- For: Approved Staten Island businesses
- Service: Featured category placement
- Target: 30 days
Sponsored FAQ Category
$250.00
Recognition on an approved FAQ category page with sponsor messaging, subject to editorial independence and written approval.
- For: Corporate and institutional partners
- Service: Category sponsorship
- Target: 30 days
Legacy Day Information Partner
$500.00
Customized FAQ support, co-branded information resources and approved visibility across selected help-center pages.
- For: Major partner or public institution
- Service: Custom placement
- Target: Custom term
Paid support and promotional placements use the secure checkout link assigned by the administrator. Submission does not guarantee publication or approval.
